Refund policy

If you are not completely satisfied with your purschase, you may return your item for a full refund or return within 90 days of delivery.

Return process

To return an item, please request a return by reaching out to us by e-mail via Support@tryvionera.com. After receiving confirmation of return, place the item securely in its original packaging.

Refunds:
Refunds are processed within 1-2 days and may take a business day to appear in your account.

Damaged or issues:
If your item is defective or incorrect, contact us immediately to resolve the issue.

We will notify you once we’ve processed your refund, and you’ll be automatically refunded on your original payment method within 1-2 business days. Please remember that the refund can be partial or a full refund, depending on the order value. Also keep in mind that it can take some time for your bank or credit card company to process the refund.

For more details, get in touch with us at our contact page!